Every drop-off gets a photo that AI checks in seconds, plus an optional signature.
OnWayCustomerDriverDispatchCamera on phones. File picker or a pre-made image on web.
Is a bag visible? At a door? Too dark or blurry?
Max two checks per delivery. Flags show up in the dispatch console.
OnWayCustomerDriverDispatchLeave at door or hand to customer, with their instructions.
Captured on screen and stored with the photo.
Double taps never create duplicate transitions or charges.
OnWayCustomerDriverDispatchCustomer unreachable, address issue or unsafe.
Attach a photo of where you tried.
The app tells the driver where to take the order back.
OnWayCustomerDriverDispatchRunning totals across all jobs.
Pay and tip for every delivery. Payouts are out of scope for now.